Uncheck Required: Users with private domains can freely join your product without any approval from an organization admin. Learn more about Jira Service Management customer accountsĬheck Required: Organization admins need to approve every request for access from users with private domains before they can join. They need to be logged in to an account with a private domain. User: Allows users to access your selected product when they are logged in to an account with a private domain.Ĭustomer: Assigns the customer role to users who access your Jira Service Management help center. None: This means people won’t be able to access your product. To manage how users with private email domains access your products: You can make changes to these default settings at any time. An organization admin needs to approve these requests first. This is also known as an ‘open site’ or ‘open product’.īy default, we configure any domains to allow any user with a private domain to request access to your product (and any new products you add). Make it easier for users with a private email domain to request access to your product.Īutomatically allow users with a private email domain to join your product. Examples of private domains are, , and. Examples of public email domains are, , and .Įmail domains from private companies are considered to be private domains. A non-public (or private) email domain is hosted by a private server and is more secure than a public email domain. The Any domains feature allows you to decide how users with non-public email domains access your products. Must create an Atlassian account before accessing your help center.Ĭan join your selected help center with or without an invitation.Ĭonfigure how users with non-public domains access your products Must verify their account every 6 months.Ĭustomers on approved domains (Jira Service Management only): Must create an Atlassian account before logging in to your products.Ĭan view your products from specific Join Product locations, such as Ĭan join your selected products with or without an invitation. Only when users need admin approval: Organization admins only get an email when someone requests access to a product.Users on approved domains: When users get access: Organization admins get an email every time a new user joins. Uncheck Required: Users with the approved domain can join your product without approval. Learn more about Jira Service Management customer accountsĬheck Required: Organization admins need to approve access requests from users with the approved domain. They need to be logged in to an account with the approved domain. User: Assigns the user role, which allows users to access the product when they are logged in to an account with the approved domain.Ĭustomer: Assigns the customer role to users who access your Jira Service Management help center. None: Assigns no product role, which means users with the approved domain won’t be able to access that product. Select Add domain and enter the URL for the domain you want to approve.įor each product, select a product role and indicate if admin approval is required. Select Products > User access settings > Approved domains. Select your organization if you have more than one. Approve your company’s domains to help your users access your products quickly.Īpprove your company domain so onboarding is easier for your employees.Īpprove client domains so they can always get access.
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